Shipping policy
Shipping Policy
We ship worldwide from Australia and aim to pack and send all orders with care and love!
Processing Time:
Orders are typically processed within 4-7 business days. During busy periods, this may be slightly longer but we’ll always do our best to keep things moving quickly.
Shipping Times:
Shipping timeframes vary depending on your location and the shipping method selected at checkout. Once your order has been sent, you’ll receive tracking details to follow its journey.
International Orders & Customs
Please note that customs fees, import duties, and tariffs may apply to orders outside Australia. These charges are determined by your country’s border services and are the responsibility of the buyer.
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Import duties and taxes may apply to international orders and are the responsibility of the customer
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United States: tariffs are calculated and collected at checkout, so no extra fees are due on delivery
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UK and EU: duties and VAT are not collected at checkout and may be charged by your local customs office before delivery
For full details on shipping, returns, and refunds, please see our shipping & returns page