Terms of Service

Last updated: March 18, 2026

Welcome to Jungle Cat Club. By accessing or using our website (junglecatclub.com.au) and purchasing from us, you agree to the following Terms of Service.

Please read these carefully before using our site.

1. Overview

This website is operated by Jungle Cat Club. Throughout the site, the terms “we”, “us” and “our” refer to Jungle Cat Club.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced here (such as our Privacy Policy).

If you do not agree, please do not use our website or services.

2. Online Store Terms

You agree that:

  • You are at least the age of majority in your country or have permission from a guardian
  • You will not use our products for any illegal or unauthorised purpose
  • You will not transmit any harmful code or interfere with the website

3. Product Information

We aim to display our products as accurately as possible.

However:

  • Colours may vary slightly depending on your screen
  • Products may differ slightly from images shown
  • Many items are hand-finished, so minor variations or imperfections may occur

These variations are considered part of the product and not faults.

4. Product Use

Our products are intended for decorative purposes only.

They are not designed for structural use, weight-bearing, or climbing.

Jungle Cat Club is not responsible for any damage or injury caused by misuse or use outside of the intended purpose.

5. Orders and Pricing

  • All prices are listed in AUD unless otherwise stated
  • We reserve the right to change prices at any time
  • We may refuse, limit, or cancel orders at our discretion

This may include situations involving suspected fraud, stock errors, or misuse of our services.

If an order is cancelled, you will be refunded in full.

6. Accuracy, Availability & Product Information

We aim to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is always complete, accurate, or current.

The information on this website is provided for general guidance only and should not be relied upon as the sole basis for decision-making.

All products are offered subject to availability. From time to time, items displayed on the website may be out of stock, discontinued, or unavailable without notice.

We reserve the right to limit quantities, update product details, or remove products from sale at any time.

7. Shipping and Delivery

Shipping timeframes are estimates only and may be affected by:

  • Carrier delays
  • Customs processing
  • External factors outside our control

Once an order has been dispatched, Jungle Cat Club is not responsible for shipping delays.

International Orders

For international customers, customs duties, taxes, and import fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

We are not responsible for delays, fees, or issues caused by customs.

8. Pre-Orders

From time to time, we may offer products for pre-order. By placing a pre-order, you agree to the following:

  • Pre-order items are not yet in stock and are expected to ship within the estimated timeframe provided on the product page
  • Estimated shipping dates are approximate only and may change due to factors outside our control, including manufacturing delays, shipping delays, or customs processing

If your order includes both pre-order and in-stock items, your order may be shipped together once all items are available, unless otherwise stated.

Delays

While we always aim to meet estimated timeframes, delays can occur. By placing a pre-order, you acknowledge and accept that delivery timeframes are not guaranteed.

9. Responsibility After Delivery

Once an order has been delivered, Jungle Cat Club is not responsible for damage caused by:

  • Incorrect handling
  • Improper installation
  • Environmental factors (such as wall type, humidity, or heat)
  • Accidental damage

10. Wall Decor & Installation Disclaimer

Our wall-mounted products (including wall heads) are designed to be displayed using appropriate wall fixtures.

By purchasing and installing these items, you acknowledge and agree that:

  • You are responsible for ensuring the product is installed correctly and securely
  • Installation methods vary depending on wall type (e.g. plaster, brick, drywall)
  • Appropriate hardware and installation methods must be used

While mounting components may be provided, they are intended as a general solution only.

Jungle Cat Club is not responsible for damage or injury caused by improper installation, unsuitable wall surfaces, or incorrect use of mounting hardware.

11. Promotions & Discounts

From time to time, we may offer promotions or discount codes.

Unless otherwise stated:

  • Promotions cannot be combined
  • Discounts cannot be applied to past orders
  • Offers are valid only within the stated timeframe

12. Refusal of Service

We reserve the right to refuse service, cancel orders, or limit purchases at our discretion.

This may include situations involving suspected fraud, misuse of our services, or inappropriate behaviour towards our team.

13. Intellectual Property

All content on this website — including images, product designs, branding, and creative concepts — is the property of Jungle Cat Club.

You may not copy, reproduce, distribute, or use our content without prior written permission.

Purchasing a product does not grant ownership of any design, artwork, or intellectual property associated with that product.

14. Limitation of Liability

To the fullest extent permitted by law, Jungle Cat Club shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

This includes (but is not limited to):

  • Damage resulting from misuse or incorrect installation
  • Delays in shipping or delivery
  • Loss or damage outside of our control

15. Third-Party Services

We may use third-party providers (such as Shopify, payment processors, and shipping carriers) to operate our business.

These services are governed by their own terms and policies.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.

17. Governing Law

These Terms are governed by the laws of South Australia, Australia.

18. Contact Information

If you have any questions about these Terms, please contact us at:

contact@junglecatclub.com.au