General product FAQ
Do you sell cushion inserts?
Not at the moment but if that changes, we’ll be sure to let you know!
Can I keep the statues outdoors?
We recommend keeping them undercover and out of direct sunlight to maintain their finish.
What are the statues made from?
Our statues are made from resin, painted and then finished off with a clear gloss that gives them a ceramic-like appearance.
Pre sales FAQ
What is a pre-sale?
What is a pre-sale?
A pre-sale means you’re securing a product before it’s ready to ship. These items are usually still in production and have an estimated wait time of 3–4 months. We recommend only purchasing a pre-sale item if you're happy to go with the flow and wait for it to arrive!
Why should I purchase in a pre-sale?
Pre-ordering guarantees you'll receive the item when it arrives. It also helps our small business bring new designs to life more often, so it's a win-win!
Will pre-sale items be available again later?
Yes! Once they arrive, they’ll be available for general sale. However, stock is usually limited and can sell out quickly.
What if I order in-stock and pre-sale items together?
We’re unable to split orders so everything will ship together once the pre-sale item is ready. If you’d like your in-stock items sooner, please place a separate order.
Why might a pre-sale item be delayed?
Delays can happen at different stages like manufacturing, shipping (especially with weather disruptions), or customs clearance once the shipment arrives in Australia. While we do our best to provide accurate timeframes, these factors are beyond our control.
What happens if a pre-sale item is delayed?
We’ll keep you updated through product listings, our blog, our mailing list and Instagram. The best way to stay in the loop is to sign up for our mailing list here.