Last updated: March 18, 2026
This Privacy Policy explains how Jungle Cat Club ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from junglecatclub.com.au (the "Site"), or otherwise interact with us (collectively, the "Services").
By using our Services, you agree to the collection and use of your information in accordance with this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. Any updates will be posted on this page with a revised “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal information to provide our Services, process your orders, communicate with you, and improve your experience with Jungle Cat Club.
The type of information we collect depends on how you interact with us.
What Personal Information We Collect
Information You Provide Directly
When you use our Site, you may provide:
- Contact details (name, address, email, phone number)
- Order information (billing and shipping address, payment confirmation)
- Account details (username, password, login details)
- Shopping activity (items viewed, cart activity, purchases, wishlist)
- Loyalty data (points, referrals, reviews, gift cards)
- Customer support messages (anything you send us via email or forms)
Providing some information is optional, but it may affect your ability to use certain features.
Information Collected Automatically
We automatically collect certain information about your device and how you interact with our Site, including:
- IP address
- Browser and device type
- Pages visited and time spent on site
- Referring websites
This is collected using cookies and similar technologies.
Information from Third Parties
We may receive information from trusted third parties, including:
- Shopify, which powers our store
- Payment providers (for secure transaction processing)
- Marketing and analytics platforms
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Send order updates and account notifications
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing emails and promotions (you can unsubscribe anytime)
- Personalise your shopping experience
Cookies and Tracking Technologies
We use cookies to:
- Keep the website functioning properly
- Remember your preferences
- Analyse website traffic
- Improve performance and user experience
You can adjust your browser settings to disable cookies, but some features may not work properly.
For more information on Shopify cookies, visit:
https://www.shopify.com/legal/cookies
How We Share Your Information
We may share your personal information with trusted third parties, including:
- Service providers (shipping, payment processing, IT support)
- Marketing and advertising partners
- Shopify and related platform services
We only share information as needed to operate our business, fulfil your orders, and comply with legal obligations.
We do not sell your personal information in the traditional sense.
International Customers
As we operate from Australia, your information may be stored or processed in Australia or other countries where our service providers are located.
By using our Services, you agree to this transfer of information.
Data Security and Retention
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure.
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Your Rights
Depending on your location, you may have rights including:
- Accessing your personal information
- Requesting corrections
- Requesting deletion
- Opting out of marketing communications
You can unsubscribe from emails at any time using the link in our emails.
Australian Privacy Rights
If you are located in Australia, you have the right to access and correct your personal information in accordance with the Privacy Act 1988 (Cth).
To make a request, please contact us using the details below.
Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites.
Contact Us
If you have any questions or would like to access, correct, or delete your information, please contact us at: